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Forward Deployed Engineer at Broccoli AI - ApplyBlast

Forward Deployed Engineer

Broccoli AI

2 months ago

San Francisco, California, United States

Onsite

Full Time

Senior

0 applicants

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About this role

Broccoli is seeking a Forward Deployed Engineer to work directly with customers, overseeing the end‑to‑end technical success of deployments, building integrations, and troubleshooting live issues. The role bridges engineering, product, and customer operations, shaping repeatable processes and best‑practice playbooks for scaling AI‑driven solutions in the home services industry.

Responsibilities

Own technical success of customer deployments from scoping through launch
Build and maintain integrations, configurations, and internal tools for production
Debug live issues across voice, workflows, integrations, and agent behavior

Skills

About Broccoli AI

broccoli.com

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

View Profile

Broccoli AI specializes in AI-driven voice assistants tailored for the trades industry. Their platform provides virtual receptionists, customer service representatives, and sales agents who are available 24/7 to efficiently manage calls, bookings, and follow-ups. With a focus on integrating seamlessly into existing workflows, particularly with ServiceTitan, Broccoli AI aims to enhance customer engagement and increase revenue for trade businesses by ensuring that no call goes unanswered.