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Forward Deployed Engineer at ReadMe - ApplyBlast

Forward Deployed Engineer

ReadMe

27 days ago

New York, New York, United States

Hybrid

Full Time

Medior

2 applicants

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About this role

The Forward Deployed Engineer role involves overseeing the swift and effective implementation of ReadMe for enterprise accounts, serving as the primary technical and strategic contact to ensure customer success and growth. This position requires deep product expertise, hands-on technical implementation skills, and the ability to identify expansion opportunities while collaborating closely with sales and engineering teams. The role focuses on driving adoption, managing customer relationships, and leveraging AI tools to optimize workflows and solve technical challenges.

Responsibilities

Oversee end-to-end implementation and adoption for enterprise accounts
Debug technical issues and provide real-time product expertise to customers
Identify expansion opportunities and partner with Sales to close growth deals

Skills

About ReadMe

readme.com

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2015

View Profile

ReadMe is a platform designed to enhance the usability of APIs by providing vibrant and interactive documentation solutions. It combines features such as a WYSIWYG editor, Git-style versioning, and built-in AI tools to facilitate documentation processes. With analytics capabilities, ReadMe helps users understand how their APIs are utilized, ensuring that developers are set up for success right from the start. The platform is tailored for both teams and individual developers, streamlining the creation and management of API documentation.