Forward Deployed Operations

Ramp(3 months ago)

HybridFull TimeJunior$168,000 - $231,000Engineering

About this role

The Forward Deployed Operations role at Ramp involves enhancing operational efficiency while collaborating with large enterprise customers to automate financial operations. Key responsibilities include triaging requests, scoping and onboarding new clients, facilitating communication and education about product integration, and identifying opportunities for automation. The position requires technical experience in software engineering, particularly in Python, React, and SQL, alongside strong client-facing skills and a proactive ownership mentality.

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Required Skills

Triage
Scoping
Onboarding
Communication
Education
Technology
Automation
Documentation
Repeatability
Technical Skill

+6 more

Qualifications

2 years of experience in software engineering
1 year of experience in an external customer-facing role

About Ramp

ramp.com

Ramp is a spend management platform designed to simplify financial operations for businesses. It integrates corporate cards, travel, expense management, and accounts payable into a single solution to automate and enhance efficiency. Organizations leverage Ramp's tools to streamline financial workflows, optimize spending, and improve expense visibility, helping to control costs effectively. Additionally, Ramp aims to provide users with comprehensive insights and analytics for better financial decision-making.