Forward Deployed Product Manager - AI Agent (APAC)

Cresta(21 days ago)

HybridFull TimeSenior$158,608 - $212,615 (estimated)Product Management

About this role

Cresta is hiring its first APAC Forward Deployed Product Manager, AI Agent to drive customer value by creating and optimizing AI agents for enterprise contact centers. The role is highly customer-facing and cross-functional, partnering closely with forward deployed engineers as well as product and engineering teams. This position will help establish the forward deployed practice and standards for Cresta’s APAC expansion.

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Required Skills

Product Management
AI Agents
LLM Products
Customer Deployments
Implementation Management
Stakeholder Management
Executive Communication
Solution Design
Workshops Facilitation
Metrics Ownership

+10 more

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.