ServiceNow
The Forward Deployed Solution Engineer – Applied AI FDE works with strategic customers to design, build, and deliver AI‑native solutions that integrate large language models, backend services, and user interfaces. Operating in the field, the engineer creates production‑ready, reusable assets and influences platform tooling while traveling up to 30% to embed onsite. The role blends full‑stack software engineering, AI tooling expertise, and product‑focused delivery to accelerate enterprise AI transformation.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2004
ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceNow.
69% above the average for this role