specter
The Founding Customer Operations Lead is responsible for ensuring Specter's systems remain reliable by proactively identifying, triaging, and resolving customer issues from initial report to final resolution. This role involves partnering closely with engineering and deployment operations to catch problems before customers do, while also owning the customer onboarding experience to deliver a personalized and exceptional service. The position requires building scalable support systems and processes to maintain high reliability standards across both hardware and software products.
Specter is a careers platform designed to connect job seekers with opportunities and help employers find top talent. It provides a modern, user-friendly experience with features like job listings, company profiles, and streamlined application workflows to simplify recruitment. The site supports multiple languages and caters to a global audience, reflecting a mobile-friendly and accessible approach to hiring. Specter aims to modernize recruiting by combining intuitive job discovery with data-driven insights for both candidates and employers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for specter.
specter didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role