FIG Security
The Founding Customer Success Manager at Fig will be the first hire in the Customer Success function, responsible for owning the entire customer lifecycle from onboarding to renewal. This role involves building the company's customer success processes from scratch, acting as the primary point of contact for SecOps teams, and translating customer feedback into product improvements. The position requires a builder with deep SecOps vendor experience and a strong product mindset to drive customer satisfaction and retention.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIG Security.