oraclecloudinfrastructure
The Fraud Customer Support Sr. Specialist plays a crucial role in safeguarding customers and delivering a best-in-class service experience by handling fraud inquiries via phone. This position requires a customer-first mentality, combining friendly and tech-savvy interactions to problem-solve issues and ensure customer satisfaction. The role involves critical thinking, active listening, and navigating multiple bank systems to assess and resolve customer concerns.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.