Fraud Detection & Prevention - Fraud Investigator - Mitigation

The Fraud Investigator supports the Fraud team by actively monitoring transactional queues to identify fraudulent activity patterns and mitigate risks across various channels. This role involves analyzing cases for risk assessment, restricting accounts to prevent monetary loss, and assisting members and external parties with fraud-related inquiries. Investigators utilize specialized tools to research account behaviors, identify suspicious trends, and collaborate with law enforcement to resolve investigations.