ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Fraud Hotline Agent at KeyBank - ApplyBlast

Fraud Hotline Agent

KeyBank

3 months ago

3.6 on Glassdoor

United States

Hybrid

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Fraud Hotline Specialist at KeyCorp receives inbound calls regarding retail fraud from internal teams, clients, and external institutions to prevent fraudulent activity. The role involves acting as a liaison between business lines and clients, reviewing account activity, placing security holds, and documenting fraud alerts for investigation. Specialists collaborate with various departments within the fraud division to ensure necessary actions are taken and claims are resolved timely.

Responsibilities

Receive inbound calls regarding retail fraud from internal teams and clients
Act as liaison between business lines and clients to facilitate fraud prevention
Review account activity and place security holds as necessary
Create and document fraud alerts while building case files for investigation
Provide timely information to clients regarding their claims

Skills

About KeyBank

key.com

Headquarters

Cleveland, Ohio, United States

Company Size

10001+ employees

Founded

1849

View Profile

Enjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!