Fraud Investigations Manager

ID.me(2 days ago)

McLean, VirginiaOnsiteFull TimeSenior$104,000 - $152,500Trust & Safety

About this role

ID.me is seeking a Fraud Investigations Manager to lead a team responsible for complex digital investigations related to identity theft, account takeover, and organized fraud. The role involves overseeing investigation quality, communicating findings to executives, and collaborating with cross-functional teams in a fast-paced environment.

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Required Skills

SQL
Investigation
Data Analysis
Fraud Detection
Team Management
Communication
Risk Management
Legal Coordination
Data Interpretation

About ID.me

id.me

ID.me is a digital identity and authentication provider that enables people to verify their identity online to access government benefits, healthcare, financial services, and member discounts. It offers identity proofing, multifactor authentication, biometric verification, and eligibility/credential checks via APIs, SDKs, and consumer-facing apps to support KYC and secure sign‑on. ID.me works with federal and state agencies, healthcare and financial institutions, and retailers to reduce fraud, streamline enrollment, and speed benefit delivery. The company emphasizes security, privacy, and regulatory compliance (e.g., NIST standards and SOC 2) as part of its trust framework.

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