Fraud Investigator

Airbnb

3 months ago

4.1 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The SIU Ambassador on the AirCover team leads efforts to identify, investigate, and mitigate fraudulent AirCover claims while providing support to hosts and guests seeking coverage under Host Guarantee and Host Protection Insurance. The role ensures thorough investigations, fosters trust in the community, and collaborates with cross-functional stakeholders to drive process improvements and fraud prevention awareness. It is a hands-on, mid-level position focused on protecting the integrity of the AirCover platform.

Skills

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.