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Fraud Investigator at Deliveroo - ApplyBlast

Fraud Investigator

Deliveroo

4 months ago

3.4 on Glassdoor

Hyderabad

Hybrid

Full Time

Junior

0 applicants

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About this role

The Fraud Investigator role involves joining the Trust Tech team to identify and mitigate fraudulent activity within Deliveroo's marketplace ecosystem. Candidates will conduct in-depth investigations by analyzing customer data, synthesize marketplace signals to build risk profiles, and provide feedback to optimize fraud detection policies. This hybrid position focuses on balancing customer experience with risk management while collaborating with data science and product teams.

Responsibilities

Review customer claims and historical data to identify behavioral patterns
Synthesize multiple marketplace signals to build comprehensive risk profiles
Provide feedback on policies to improve fraud detection and prevention
Evaluate top-tier customers to balance satisfaction with risk adherence
Adapt investigation strategies to evolving fraud trends and business requirements

Skills

About Deliveroo

deliveroo.co.uk

Headquarters

London, England, United Kingdom

Company Size

1001-5000 employees

Founded

2013

View Profile

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.