Felix Technologies, Inc.
The Fraud Operations Supervisor leads a team of Fraud Investigators and Chargeback Analysts, overseeing real-time transaction reviews, case management, investigations, and dispute filing via WhatsApp. The role focuses on coaching staff, ensuring high-quality customer interactions, meeting operational metrics, and collaborating with cross-functional stakeholders to scale fraud prevention capabilities.
Felix Technologies, Inc. is a technology company that builds digital products and services, with hiring focused on engineering, fraud, and growth functions. The company operates in the software and technology industry, developing platforms and tools that support business operations and customer experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Felix Technologies, Inc. didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role