Fraud Prevention Representative

The E-commerce Fraud Prevention Representative reviews online orders for potentially fraudulent activity on Menards.com and integrated systems to mitigate risks and ensure legitimate transactions are processed promptly. This role involves collaborating with security, merchandising, and operations teams to prevent fraud, reporting on fraud trends, and training staff to identify suspicious inquiries. The position requires strong problem-solving skills, attention to detail, and the ability to work independently or as part of a team to maintain low chargeback balances and zero false positives.