Fraud Support Associate
MANUFACTURERS AND TRADERS TRUST COMPANY(1 month ago)
About this role
Customer service representative supporting card and digital banking customers at M&T Bank, handling inbound and outbound servicing events related to exclusions and denied transactions. Acts as the voice of the bank for account holders and internal partners, supporting investigations and dispute resolution. Helps mitigate fraud loss through decision-making and collaboration with internal teams.
Required Skills
- Customer Service
- Fraud Investigation
- Call Center
- Research
- Risk Management
- Communication
- Problem Solving
- Data Entry
- Compliance
- Card Services
Qualifications
- Associates Degree
- 2 Years Higher Education Or Related Experience
About MANUFACTURERS AND TRADERS TRUST COMPANY
mandtbank.comN/A
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