MANUFACTURERS AND TRADERS TRUST COMPANY

Fraud Support Associate

MANUFACTURERS AND TRADERS TRUST COMPANY(6 days ago)

HybridFull TimeMedior$45,580 - $75,980Customer Service
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About this role

This role involves providing exceptional customer service related to digital banking and card transactions, including investigating issues, mitigating fraud, and ensuring customer needs are met. It requires effective communication and decision-making skills in a fast-paced environment, with a focus on risk management and regulatory compliance.

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Required Skills

  • Customer Service
  • Fraud Detection
  • Cash Management
  • Communication
  • Investigation
  • Risk Management
  • Data Analysis
  • Problem Solving
  • Banking Software
  • Decision Making

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