MANUFACTURERS AND TRADERS TRUST COMPANY

Fraud Support Associate

MANUFACTURERS AND TRADERS TRUST COMPANY(4 days ago)

HybridFull TimeMedior$37,360 - $62,280Customer Service
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About this role

This role involves providing customer service for digital and card transactional issues at M&T Bank. The position focuses on resolving customer inquiries, mitigating fraud loss, and supporting investigations, with an emphasis on ensuring customer satisfaction and adherence to risk policies.

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Required Skills

  • Customer Service
  • Fraud Detection
  • Transaction Monitoring
  • Problem Solving
  • Communication
  • Investigation
  • Banking Software
  • Call Center
  • Risk Management
  • Decision Making

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