Fraud Verification Specialist
OneMain Financial(27 days ago)
About this role
The Fraud Phone Agent at OneMain Financial serves as an additional line of defense against account takeover (ATO) and other fraud by supporting the Enterprise Fraud Group and Customer Service. The role focuses on enabling real-time identity verification and account changes so customers can regain access to credit while reducing fraud losses. It also involves reviewing manual fraud reports to ensure policies are followed and escalating incidents to fraud analytics teams as needed.
Required Skills
- Call Center
- Fraud Detection
- Account Review
- Customer Service
- Problem Solving
- Research
- Communication
- Confidentiality
- Judgment
Qualifications
- High School Diploma / GED
About OneMain Financial
onemainfinancial.comSometimes unexpected costs occur, so trust OneMain to provide personal loans for home improvement, debt consolidation, car purchases, & more.
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