BrickBrands
This role involves monitoring and moderating social media properties for clients, including reviewing content, responding to comments and messages, and escalating potential crises. The specialist will handle customer service tasks such as account support, billing inquiries, and troubleshooting while maintaining brand tone and safety. The position requires strong communication skills and fluency in both English and French to engage effectively with a global audience.
BrickBrands is a content classification and data labelling company that helps global brands protect and engage with their communities on social media. With a team of 60+ professionals covering 43 languages across all time zones, BrickBrands delivers moderation solutions and content processing services with a focus on accuracy and around-the-clock coverage. The company was born out of BrandBastion and operates at the intersection of technology and human engagement within the social media industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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