French Collections Customer Advisor
Cross Border Talents(3 years ago)
About this role
A Customer Service Representative providing telephone and administrative support for call and document management, performing basic analysis to ensure correct telephone handling and client solutions. The role operates in a contact center environment serving primarily French-speaking customers and supports financial case management related to repayments and affordability. It involves working closely with internal teams to maintain accurate records and deliver service in line with company guidelines and values.
Required Skills
- Telephone Support
- Document Management
- Affordability Assessment
- Repayment Plans
- Customer Service
- Communication
- Empathy
- Problem Solving
- Teamwork
- French
+1 more
Qualifications
- EU Citizenship
- Greece Residence Permit
- French Proficiency
- English B2
About Cross Border Talents
cbtalents.comCross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.
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