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French E-Commerce Support Advisor – Braga at Cross Border Talents - ApplyBlast

French E-Commerce Support Advisor – Braga

Cross Border Talents

2 days ago

Braga, Portugal

Onsite

Full Time

Junior

0 applicants

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About this role

A French-speaking Customer Support Specialist for an international e-commerce project representing a leading European retailer, assisting customers with order status, tracking, deliveries, and product inquiries. The role involves handling order modifications, returns, and complaints while coordinating with internal teams and logistics partners to ensure customer satisfaction. This on-site, full-time position in Braga, Portugal, offers a competitive compensation package and performance bonuses.

Responsibilities

Assist customers with order status, tracking, deliveries, and shipping inquiries
Handle order modifications, cancellations, returns, and exchanges
Resolve customer complaints professionally and efficiently

Skills

About Cross Border Talents

cbtalents.com

Headquarters

Lisbon, Portugal

Company Size

201-500 employees

Founded

2013

View Profile

Cross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.