French Service Desk Agent
Cross Border Talents(4 years ago)
About this role
A Service Desk Agent serving as the first point of contact for French-speaking stakeholders, handling customer and basic technical inquiries in a non-technical capacity. This entry-level role supports multinational clients by managing service requests and coordinating with internal teams and external partners. The position emphasizes stakeholder communication, client database administration, and ensuring timely fulfillment of consumable supplies.
Required Skills
- Communication
- Problem Solving
- Ticketing
- Stakeholder Liaison
- Administrative Support
- Microsoft Office
- Time Zone Adaptability
- Supply Management
- Escalation Management
- Call Coordination
+2 more
Qualifications
- High School Diploma
About Cross Border Talents
cbtalents.comCross Border Talents is a specialist recruitment consultancy dedicated to connecting businesses with hard-to-find candidates and job opportunities globally. With an emphasis on international recruitment, the company serves as a valuable partner for organizations seeking talent across various sectors. Their expertise in navigating the complexities of global hiring helps streamline the recruitment process for both employers and job seekers.
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