French Speaking Customer Support for Gaming & Sports Department
Mercier Consultancy(9 months ago)
About this role
A French Speaking Customer Support Representative in the Gaming & Sports department provides frontline support to French-speaking customers, handling inquiries about gaming and sports services and ensuring a high-quality customer experience. This junior role communicates via phone, email, and chat, documents interactions, and collaborates with internal teams to resolve issues and gather customer feedback.
Required Skills
- French Fluency
- English Fluency
- Customer Support
- Communication Skills
- Problem Solving
- Detail Oriented
- Multitasking
- CRM Tools
- Interpersonal Skills
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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