French Speaking Customer Support for Music Streaming Platform Department
Mercier Consultancy(9 months ago)
About this role
A French-speaking Customer Support Representative for a music streaming platform supporting the client’s French-speaking user base. This entry-level, junior role is focused on representing the service and contributing to a positive customer experience. It is suited to someone passionate about music and beginning a career in customer service.
Required Skills
- French Fluency
- English Fluency
- Customer Support
- Technical Troubleshooting
- Account Management
- CRM
- Ticketing Systems
- Communication Skills
- Problem Solving
- Multitasking
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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