French Speaking Customer Support for Subscription-Based Services Department
Mercier Consultancy(9 months ago)
About this role
A French Speaking Customer Support Representative who will serve as the primary point of contact for French-speaking customers of a subscription-based service. This entry-level role focuses on delivering exceptional customer experience, handling inquiries across phone, email, and chat, and supporting account and billing needs. The position includes training and relocation support to work onsite.
Required Skills
- French
- English
- Customer Support
- Account Management
- CRM
- Communication
- Problem Solving
- Multitasking
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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