Volantsoft Inc
The Freshservice Consultant will optimize the organization's IT service management platform by redesigning service catalogs, workflows, and SLA frameworks to align with ITIL best practices. This role involves enhancing reporting capabilities, improving asset management data quality, and implementing automation to streamline ticket routing and resolution. The consultant will also provide knowledge transfer and training to internal IT staff to ensure sustainable platform governance.
Headquarters
Irving, Texas, United States
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Volantsoft Inc.
Volantsoft Inc didn’t post a salary, so this is our estimate from similar listings.
47% below the average for this role