Front Desk Agent (Rotating Shifts)

The Front Desk Agent serves as the hotel's ambassador, ensuring a warm and professional welcome for every guest while delivering service aligned with Marriott International and Four Points by Sheraton brand standards. This role involves managing guest interactions, handling check-in and check-out procedures, and addressing special requests or complaints to ensure a seamless stay. The position requires close collaboration with various hotel departments to maintain high-quality service and operational efficiency.