Front Desk Agent
Sonesta Hotels(26 days ago)
About this role
A Guest Services Agent at Sonesta International Hotels serves as the primary front-of-house representative, welcoming guests and supporting overall hotel operations. The role operates primarily on the evening shift and works closely with the Operations Manager to maintain service standards and guest satisfaction. It is a customer-facing position within a large, multi-property hotel organization.
Required Skills
- Customer Service
- Front Desk
- Cash Handling
- Reservations
- Upselling
- Communication
- Microsoft Office
- Opera
- Problem Solving
- Multitasking
Qualifications
- High School Diploma
- ServSafe
- TIPS
- Driver's License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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