Front Desk Agent

The Front Desk Agent provides concierge-level service to guests, handling reservations, inquiries, and check-in/check-out processes while ensuring a high standard of guest satisfaction. This role involves coordinating with housekeeping and maintenance departments, processing payments, and resolving guest issues to maintain a welcoming and efficient environment. The position requires strong communication skills and the ability to work in a fast-paced setting while upholding the organization's values of kindness and inclusion.