The Broadmoor
The Front Desk Agent serves as the primary ambassador for the wellness facility, creating exceptional first and last impressions for guests while delivering personalized, luxury-level service. This role is responsible for coordinating guest arrivals, managing custom spa itineraries, promoting retail offerings, and ensuring the accurate operation of point-of-sale systems. The position plays a vital role in enhancing the overall guest experience by anticipating needs, resolving concerns, and maintaining the highest standards of hospitality and professionalism.
Headquarters
Colorado Springs, Colorado, United States
Company Size
1001-5000 employees
Founded
1918
The Broadmoor is a legendary luxury destination resort in Colorado Springs set at the foothills of Cheyenne Mountain, offering picturesque mountain views and upscale accommodations. The property combines world‑class amenities — including multiple signature restaurants (Summit, Ristorante Del Lago, La Taverne, Golden Bee, Play), a full-service spa, pools, fitness center, and a championship golf club — with family- and pet-friendly services. It also hosts meetings, weddings and a wide range of outdoor activities and concierge experiences. Known for its historic reputation and comprehensive guest services, The Broadmoor markets itself as a premium resort escape in the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Broadmoor.
30% below the average for this role