Front Desk Agent

The Front Desk Agent is responsible for checking hotel guests in and out of their rooms while ensuring an enjoyable experience for every guest. This role involves greeting guests, answering questions, and providing recommendations for activities and local dining. The position requires handling check-in and check-out processes, resolving billing issues, and maintaining accurate guest records. Additionally, the agent will liaise with housekeeping, manage luggage, and assist with transportation arrangements to meet guest needs.