Front Desk Agent

The Front Desk Agent provides professional and courteous service to arriving, departing, and in-house guests by handling check-in and check-out procedures, managing reservations, and addressing guest inquiries and concerns. The role involves accurate cash handling, operating telephone equipment, processing guest mail, and maintaining front desk logs to ensure efficient operations and guest satisfaction. This position requires strong communication skills, basic mathematical abilities, and the flexibility to work rotating shifts, including weekends and nights, in a 24/7 hospitality environment.