Front Desk Agent

The Front Desk Agent at Summit Hospitality Group hotels works directly with the public to check-in and check-out guests, ensuring outstanding service aligned with Marriott, Hyatt, and Hilton brand standards. The role involves managing daily front desk operations, maintaining a professional and pleasant demeanor under pressure, and providing memorable guest experiences. The position requires strong communication skills, proficiency in hotel computer systems, and the ability to work flexible shifts, including weekends.