Front Desk Agent

A Front Desk Agent at AC by Marriott Orlando delivers service excellence to guests by creating a comfortable and welcoming environment. This role involves processing check-ins and check-outs, issuing room keys, and resolving guest issues while adhering to company standards. The position requires assisting with guest requests, informing them about hotel services, and handling cashiering tasks. The agent must also be prepared to respond to emergencies and follow all safety procedures.