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Front Desk Agent at Crescent Hotels & Resorts - ApplyBlast

Front Desk Agent

Crescent Hotels & Resorts

12 hours ago

3.7 on Glassdoor

Houston, Texas, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Front Desk Agent provides welcoming, efficient, and personalized service to hotel guests, managing check-in and check-out experiences, processing reservations and payments, and addressing guest requests and concerns. This role involves collaborating with various hotel departments to ensure seamless service and maintaining accurate guest accounts while promoting hotel amenities. The ideal candidate is detail-oriented and thrives in a fast-paced luxury hotel environment.

Responsibilities

Manage check-in and check-out experience for hotel guests
Process reservations and payments while maintaining accurate accounts
Communicate with departments to resolve guest concerns promptly

Skills

About Crescent Hotels & Resorts

crescenthotels.com

Headquarters

Fairfax, Virginia, United States

Company Size

5001-10000 employees

Founded

2001

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Crescent Hotels & Resorts is a hospitality management company that manages hotels, resorts, and lodging properties, providing operations, guest services, and related hospitality functions.