Front Desk Agent/Night Auditor

The Front Desk Agent/Night Auditor at Axiom Hotel in San Francisco is responsible for efficiently operating all front desk functions, including check-in, check-out, cash handling, and concierge services, to ensure a successful operation and memorable guest experiences. This role requires excellent customer relations skills and the ability to support all operating departments while maintaining a professional and friendly demeanor. The position involves handling guest inquiries, resolving complaints, and utilizing the Opera property management system to enhance customer satisfaction.