Front Desk Associate

The Front Desk Associate serves as the initial contact for guests, providing quality service and managing front office operations to ensure a welcoming and professional experience. The role involves handling check-ins, reservations, guest inquiries, and room assignments while maintaining the organization and aesthetics of the front desk and lobby area. Additionally, the associate is responsible for settling guest accounts, adhering to cashiering procedures, and assisting with gift shop and Starbucks coverage.