Front Desk Coordinator

Sollis Health(1 month ago)

Palo Alto, CAOnsitePart TimeJunior$50,000 - $60,000Patient Services

About this role

The Front Desk Coordinator is the first point of contact for members at Sollis Health's concierge clinics, creating a welcoming and memorable experience. This part-time role supports clinic operations by handling intake and checkout, managing patient accounts, and coordinating communication between members and clinical teams. The position operates within a high-touch, customer-focused medical membership environment.

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Required Skills

Customer Service
Patient Intake
Appointment Scheduling
EMR Management
Salesforce Entry
Phone Support
Temperature Screening
Document Scanning
Schedule Reconciliation
Hotline Answering

+8 more

Qualifications

Associates Degree

About Sollis Health

sollishealth.com

Sollis Health is a members-only concierge medicine provider that delivers 24/7 access to personalized urgent and everyday care. They position themselves as an elevated alternative to traditional emergency and urgent care by offering on-demand virtual and in-person clinician access and coordinated care pathways. Operating on a subscription/membership model, Sollis emphasizes continuity, prevention, and streamlined navigation of specialists and hospitals. Patients choose Sollis for faster access, personalized attention, and a more proactive approach to managing acute and routine health needs.