iFLY
The Front Desk / Customer Service Representative at iFLY in Paramus, New Jersey, serves as the first point of contact for customers, selling the unique indoor skydiving experience while ensuring safety and delivering exceptional service. The role involves active listening to recommend experiences, resolving customer issues, and maintaining a positive, friendly attitude. Team members also handle facility maintenance, merchandise stocking, and may participate in marketing content capture.
iFLY Indoor Skydiving operates 35+ indoor wind tunnel locations across the US, offering a safe and accessible flight experience for ages 3 and up with no prior experience needed. iFLY caters to individuals, families, birthday parties, corporate events, and STEM/PE school field trips. Guests receive IBA-certified instructor guidance and flight gear as part of every experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iFLY.
21% below the average for this role