Front Desk & Guest Services Agent

As a Front Desk & Guest Services Agent, you will be the first friendly face guests see, managing their stay efficiently and creating a memorable, friction-free experience at the resort. You will handle check-ins, check-outs, and reservations while providing local insights and anticipating guest needs to ensure a warm and welcoming atmosphere. The role involves collaborating with the team to maintain departmental standards and deliver exceptional service to all guests.