Front Desk & Guest Services

This role involves auditing, balancing, and reporting on various hotel operations, including food and beverage outlets, front desk, and gift shop, to ensure accurate financial information and compliance with company policies. The position also requires providing professional and courteous service to guests by handling check-ins, check-outs, and inquiries regarding reservations and hotel information. Additionally, the role includes operating PBX equipment and performing front desk clerk duties to support overall guest satisfaction and hotel operations.