Front Desk Manager
Marriott Vacations Worldwide(1 month ago)
About this role
An Assistant Front Office Manager supports the Front Office Manager overseeing front desk operations including bell/door staff, switchboard, and guest services. The role ensures efficient check-in and check-out processes, promotes guest and employee satisfaction, and contributes to the department's financial performance. This is an exempt, salaried position.
Required Skills
- Guest Services
- Front Desk
- Staff Supervision
- Customer Service
- Conflict Resolution
- Shift Management
- Training
- Revenue Management
- Communication
- Policy Compliance
Qualifications
- High School Diploma or GED
- 2-Year Degree (Hotel and Restaurant Management, Hospitality, Business Administration, or related)
About Marriott Vacations Worldwide
marriottvacationsworldwide.comWe strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...
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