SPS-North America

Front Desk Receptionist

SPS-North America(1 month ago)

Santa Cruz, CA, California, United StatesOnsiteFull TimeJunior$43,159 - $58,713 (estimated)Client Services
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About this role

The Receptionist is the company’s front-line representative, maintaining a professional image and ensuring a positive experience for employees and visitors. The role reports to the Client Services Supervisor or Client Services Manager and supports client services operations. The position may be cross-trained to assist with mail/shipping, hospitality, facilities, and light administrative tasks to help deliver top-tier customer service.

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Required Skills

  • Customer Service
  • Phone Handling
  • Visitor Registration
  • NDA Compliance
  • Badge Activation
  • Access Issuance
  • Mail Sorting
  • Facilities Support
  • Hospitality
  • Administrative Support

+2 more

SPS-North America

About SPS-North America

spsglobal.com

SPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.

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