Front Desk Receptionist

The Remote Front Desk Receptionist supports the client's front desk team by managing high volumes of incoming calls, assisting with appointment scheduling, insurance-related tasks, referral verification, and patient communication. The role aims to improve responsiveness, maintain accurate scheduling, and ensure consistent adherence to office protocols while allowing onsite staff to focus on patient check-ins and in-person care. This position requires strong attention to detail, professional phone communication skills, and the ability to manage 90-100 calls per day.