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Front Desk Service Representative at The University of British Columbia - ApplyBlast

Front Desk Service Representative

The University of British Columbia

3 months ago

Vancouver, BC, Canada

Hybrid

Full Time

Junior

0 applicants

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About this role

A Front Desk Service Representative at UBC's Student Housing and Community Services provides primary customer service, administrative support, and security monitoring for residence buildings. This role acts as a first point of contact for residents and guests while managing emergencies, key access, mail delivery, and maintenance coordination. The position requires maintaining safety and security procedures, fostering a sense of community, and serving as a liaison between various campus departments.

Responsibilities

Respond to resident and visitor inquiries via phone and in person
Regulate key access and monitor residence building security
Manage emergency incidents and coordinate appropriate resources
Maintain student housing database for check-ins and transfers
Deliver mail and resolve issues in the mail process

Skills

Qualifications

High School GraduationOne Year Post-Secondary EducationThree Years Hotel/Hospitality ExperienceCriminal Record Check

About The University of British Columbia

ubc.ca

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities in the world.