Front Desk Supervisor

The Front Desk Supervisor oversees front office operations at a primary care facility, managing a team of Care Facilitators to ensure high-quality patient care and adherence to company standards. This role involves coordinating staff schedules, optimizing patient flow, resolving escalated patient issues, and fostering a culture of engagement and operational excellence. The position serves as the first point of contact for patients, ensuring a positive experience from arrival to departure while supporting clinical and administrative workflows.