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Front Desk Supervisor at Four Seasons Hotels and Resorts - ApplyBlast

Front Desk Supervisor

Four Seasons Hotels and Resorts

11 days ago

Al Wajh, Makkah Province, Saudi Arabia

Onsite

Full Time

Manager

0 applicants

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About this role

The Front Desk Supervisor at Four Seasons Resort and Residences Red Sea at Shura Island supervises the front desk team to ensure smooth guest check-in and check-out procedures while supporting the Front Office Manager in daily operations. This role involves resolving guest concerns, overseeing training, and collaborating with other departments to deliver exceptional service and a flawless guest journey. The position requires a hands-on leader with pre-opening experience and fluency in English and Arabic.

Responsibilities

Supervise Front Desk team to ensure smooth guest check-in and check-out procedures
Resolve guest concerns and requests promptly with genuine care and effective service recovery
Oversee training and mentoring of Guest Services Agents and support team members