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Front Desk Supervisor at Atrium Hospitality - ApplyBlast

Front Desk Supervisor

Atrium Hospitality

3 days ago

3.5 on Glassdoor

Norfolk, Virginia, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Front Desk Supervisor at Norfolk Sheraton oversees daily front desk operations, ensuring smooth check-ins and check-outs while coaching and motivating the team. This role involves handling guest concerns, monitoring cash handling and compliance, and assisting with various tasks to deliver exceptional guest experiences. The position requires strong leadership, communication, and organizational skills in a fast-paced hotel environment.

Responsibilities

Supervise daily front desk operations and ensure smooth check-ins and check-outs
Coach, train, and motivate front desk associates to deliver exceptional guest experiences
Handle guest concerns with urgency and monitor cash handling and compliance standards