Front Desk Team Member
Medical Care of Boston Management Corporation(3 months ago)
About this role
The Care Facilitator is an entry-level clinic team member who serves as one of the patient’s first contacts, providing administrative and front-desk support within ChenMed’s primary care clinics. The role centers on patient advocacy and ensuring a welcoming experience while handling check-ins, check-outs, appointment coordination, and basic clerical tasks. The position supports clinic operations and contributes to patient engagement and satisfaction.
Required Skills
- Customer Service
- Scheduling
- EMR Systems
- Insurance Verification
- Microsoft Office
- Communication
- Data Entry
- Phone Etiquette
- HEDIS
- Patient Advocacy
+1 more
Qualifications
- High School Diploma or Equivalent
- Medical Assistant Program (preferred)
- BLS for Healthcare Providers (preferred)
About Medical Care of Boston Management Corporation
cms.govThe Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.
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